But management has their favorites. For centuries, this herb has been utilized in the Ayurvedic healing practices. Read 1 more review about Swanson Health Products Europe Only the latest review will count in the company's TrustScore Nina 1 review. The "reply" of course leaves out a few facts. so anyone using a pc can't have a customer service chat with them? I went to the website where I could (supposedly) track my order, and my antivirus software said that this was not a safe website! They would ship through USPS, UPS, or FedEx, and I could track my shipments. I was no longer happy in my position and chose to leave the position. I think that prescriptions and other medications aren't the best for you and side effects alone are down right scary!! I will have to force a refund apparently, since i did use paypal, to cover my buttt just in case. Swanson Health Products has taken the guess work out of product research by posting user-generated content in the form of ratings and reviews. The attendance points system is harsh. Our community is ready to answer. Also, new warnings, recalls, side effects, clinical uses, and dosage. Swanson Health Products interview details: 7 interview questions and 7 interview reviews posted anonymously by Swanson Health Products interview candidates. Fair amount of pressure to keep calls under 2 minutes. Immediate management has done the job themselves, so they clearly understand what it's like, know what you can and can't do and treat everyone with dignity. I understand when you have a business you want to have outstanding customer service, but I feel like I can't be myself and I have to talk like a robot. I ended up ordering it elsewhere. I didn't have a work station for my first week and when they cited concern over my speed I just laughed. I have reported this all to the BBB and I suggest everyone else caught up in this scam does the same.Order #78648770. Honestly, the Chicago office is a train wreck. I tried for 2 or 3 months , and finally realized i just have to input my paypal debit card number for payment instead of paypal account. Company can't seem to do anything right. They said they'd ship a replacement and I'd get it in a few days. What are the different shift hours...say When it comes to the maintenance of my health, I like to go the natural route. Ok, we'll see what happens.I called Customer Care a day latter, since there was no delivery, and was told to go pick it up at the Post Office? Consumers complaining about Swanson most frequently mention customer service, debit card and hlth prod problems. Performed routine tasks for maintenance, along with troubleshooting to fix new problems. Saw their ranking and was shocked bc they've been great to me. Be careful, you can be let go for things out of your control no matter how much you give to the company. This is customer service? Stayed within hours agreed to in interview. They did not give me the sale prices shown on each item listing. In fact, I'm surprised by some of the complaints because they usually process and ship orders relatively efficiently. The work isn't terribly hard once you get the hang of their system, Mozart. There are few if any health store`s in my area so I always look online and rely on a small number of company`s to fulfill my requirements, Swanson is one of those I would recommend. Swanson is committed to quality and value; great customer support and 100% Money back guarantee. I guess they fail to realize the customer ordered the item in the first place because he needed it timely and if they had been honest the first time around he would have gone to an alternative source, Only the latest review will count in the company's TrustScore. Fast paced, angry customers, and constantly being monitored. Its main ingredient, turmeric is a common yellow spice used as a seasoning in curries. Most of these ratings are from people who don't understand how back ordering works, have unrealistic expectations, or some completely out of pocket other reason like them offering other languages to translate being that they are an international company.We are going to get real in this review. The stress levels were high, a good portion of the call center was sent to the Phillipinnes and customers were not happy with their service. Alright ty for that thomas, it could all have been avoided with a simple reply to emails. How many sick days do you get per year? They arrived broken. The point is your system is messed up and Customer Service can't really help. They treated their employees wonderful. Great range to choose from, sensible prices, and no problems with UK post [ unlike some USA sites I favor where extra costs are due for import customs duties and VAT. Felt like chained to equipment at time. On average, how many hours do you work a day at Swanson Health Products? Swanson used to be a good company- but it recently changed hands. No results. I was planning to retire from there in 20 years. Management does not care about your success at Swanson Health Products, nor do they compensate you for the work they expect you to do each day. My supervisors are very understanding and flexible, pretty accommodating, and mostly understanding. Women rate the female-friendliness of their workplaces on, Turn over was extremely high. I miss this job! Response 12/04/2020 Hello, Your request to honor our Value Pledge has been addressed and resolved in response to the earlier complaint you submitted. Promotions given out to favorite employees, while perks and benefits cut for the rest. It did not. My disappointment with Swanson has further deteriorated today from my report of 6 days ago about my order # 78661550 . Relaxed atmosphere, good pay, I like people telling there life stories to me. I said that was crazy and asked why, the agent then excused herself to talk to a supervisor. Swanson Health Products includes a wide variety of supplements to support good health, weight management and beauty. When I say my own power words to customers they're still satisfied. Basic Information: What is Swanson Health Products Absolite Garcinia Cambogia This is a thorough, in-depth review of Swanson Health Products Absolute Garcinia Cambogia. 6 days ago I was told that I would receive part of my shipment the next day...it’s been almost a week and it just arrived today. 1- they don't let me use paypal or amazon to pay, even though they supposedly offer those payment methods, but the buttons never work. wow, that's beyond stupid and outrageous. The shipping company Swanson uses, Newgistics, has thousands of complaints and lawsuits against them, 56K claimed losses from customers. Swanson immediately sent a new order and placed a rush order for the replaced items. You just can't get this stuff anywhere else for the price. Monitored constantly, employees are never good enough, false promos. Queenie (verified owner) Saturday 17th August 2019 Swanson Health Products. This weight loss supplement contains citrate lyase which helps keep the appetite in check and allows you to lose weight naturally. The pricing was very reasonable and vitamins were as advertised. I have ordered from this company a few times over the past few years. Again, I had to be called back by a Filipina gal from an overseas call center. They are pretty good. maybe because it's only for smartphones? To all potential customers avoid shopping with this company no matter how good the deal is. they are unprofessional, scammy fly by nights now. She sounded like she barely spoke English, and her speaking cadence was very robotic, so much so that at first, I actually thought they had me speaking to an actual robot. Honestly, avoid this company. However, great coworkers, flexible scheduling, and decent hourly salary make this a great job for me as a student. Ever notice how Swanson's product reviews are abnormally high (typically 4.5 out of 5). Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. The management is respectful, nice, and says I treat people how I want to be treated. “We post reviews as a service to our customers. Every item I ordered was in stock. 63 Swanson Health Products reviews. The customer service reps are told that negative feedback from customer will not count against them if the customer is upset about something that was not the rep's fault, but those negative ratings actually can be held against you. I have placed plenty of other orders with online vendors and gotten my items in a timely manner during the pandemic, and even during this holiday season.Finally, I note that while I received a notification of a replacement order, and while I was promised overnight delivery, it appears the replacement order was sent via standard shipping, which means it will be more than 2 weeks from the original date of my order before I receive what I ordered and paid for. Great company. Rate based on the products and service not nonsense. I still should have had my order by now. They have lost this customer until they can prove their capable.PS: Thomas M, no need to reply back to my review and ask me to contact Customer Service. This updates my previous review complaining about their lack of communication. Night shift? Eventually they agreed. Swanson Health Products uses quality Garcinia Cambogia extracts and contains a […] The hardest part of the job is problem solving for customers that did not receive adequate customer service or products. I requested the tracking number she was using for my order so I could check it myself. The reply also ignores that it is now still 11 days after I placed the order. Don't get me wrong. Very positive environment. Productive and learned something different each day, If you like constant surveillance, this job is for you. Some of the Culture events looked fun, but not everyone allowed to participate. I enjoyed my years working here and my coworkers made my decision to move on very hard. They have a point policy and do not forgive points for bad weather. Excellent Service !!!! We carry everything from organic & natural groceries, a large array of supplements, natural beauty products, eco-friendly home goods, health… The Attendance points policy is a bit strict and doesn't bend for "emergencies" etc. Cannot understand who cannot see that 3 bottles is far from 7 bottles! So I called back. I do note that a number of the people posting negative reviews about Swanson have not posted any other reviews here. Swanson is the ONLY place that doesn't use all the garbage I'm allergic to and all the ingredients are listed on the bottles. They really try to take care of the employee and offer opportunties for advancement and training. I will never buy from Swanson again. Swanson has the best variety and product I have found for the price. In the past when 1 or more items in an order can't be shipped out Swanson has shipped part of the order. Online ordering is a disaster. Specialties: Swanson Health retail has what you need to achieve your health and wellness goals. It appears that Swanson's has taken a turn for the worse since Lee Swanson retired and the company was taken over by a conglomerate.My issues pretty much fall inline with many of the reviews before me.Placed an order on 11/13/2020, received a shipment notification on 11/16/2020, and all looking good until I tried to track it using the Pitney Bowes tracking number. Contests and fun activities outside of work. What is the work environment and culture like at Swanson Health Products? No response. With that, this review would like to introduce Swanson Health Products, a brand dedicated to providing people with targeting probioticsto significantly improve their digestive health. Turns out this gal was from the Philippines. An alternative and longstanding solution for poor digestive health is to try a probiotic regimen. Contact Swanson Health Products customer service. Find the best companies in Pharmacy category: Puritans Pride and Swanson Health Products, Puritans Pride vs iHerb, Swanson Health Products vs Bakers Best Health They are all just so wonderful. as it got under the caps.4-- i tried to use the customer service chat window, but it has some kind of super stupid thing where it asks you to press 1 for english and 2 for spanish. Does Swanson have re employment drug testing and is it on site or do they send you to go get drug te…. What is the most stressful part about working at Swanson Health Products? The managers don't have a clue how to run an e-commerce business. I called Customer service on Friday, and they were so busy that they could not answer my call. At least 2 different people will listen to random calls of yours each week, often taking points off for minor, subjective things like saying "um" or "uh-huh" a few "too many" times or not using a phrase deemed "empathetic enough" within roughly a second of a customer complaint. All the bad reviews seem to be from people that had problems with shipping to other countries and NOT the products themselves. Been waiting literally months for my order. I think that's their motive for failing to function or allow normal payment that's ostensibly available.2-- BAIT AND SWITCH. You can call Swanson Health Products at (800) 254-1885 toll free number, write an email, fill out a contact form on their website www.swansonvitamins.com, or write a letter to P.O. Plant manager was awesome. Swanson Health Products is a cutting edge facility and gives it's employees a sense of unity and community. Very corporate. Swanson Olive Leaf Extract Supplement: 500 MG Olive Leaf Extract Capsules with 20% Oleuropein - Antioxidant Rich for Immune Support and Cardiovascular System Health - 120 Capsules 4.6 out of 5 … If you don't believe my testimonial after spending many hundreds with them, go on their website. Swanson was my absolute favorite job. 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