This is done by pressing and holding in the reset button on the back of the sensor until the LED blinks red I think. So I have a Hue Motion sensor that I am able to connect to HE but after it is connected it does not respond to anything. While you can use third-party motion sensors with your Philips Hue lights using various services, the Hue Motion Sensor ($40) makes it easier to turn your Hue bulbs into motion lights in your house. Why Hue Bridge Won’t Connect. it is stated as offline. It was a while ago. b. To pair to HE reset the sensor. Make sure your hue bridge is connected directly to your router, if it is going through a switch or Also choose the scene or light setting that should be triggered. We listed the most common FAQ's on this page. So now the weird part is I have 5 other Hue … In the Map it has connection to 5 routers and the coordinator but with linkquality of 20 to 45. not much. Restart both the Philips Hue bridge and the Echo. What Makes the Hue Motion Sensor Better than Other Motion Sensors. Disable and re-enable the Philips Hue skill using your Alexa app. Plus, the Hue Motion Sensor can do way more than any other third-party motion sensor… Even hitting refresh it will not show any motion, temp or lux, only battery. I have a Hue motion sensor but have never had a Hue Bridge. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. Home › Forums › Hue Forum › Hue hub not detecting new motion sensor Search for: The fourth light indicates that your Hue app has control of your lights. Put hub into 'discovering device'. Are you looking for support about your Philips Hue hardware like lamps, switches or the Bridge? The outdoor sensor turns on your Philips Hue lights automatically when somebody passes by, outdoor and indoor. it seems the sensor has a bad zigbee range or the osram plugs won't work well as router. ... 'Hue motion Outdoor … Home › Forums › Hue Forum › Hue motion sensor issues Search for: c. Use the Forget option in the Alexa app to disconnect … By connecting the sensor to your bridge via the Philips Hue app, you can choose which lights go on, even inside your house. You will need a small pin or something similar. I also tried resetting the device with no luck I noticed that the red light that usually lights up when motion is detected is also not lighting up. I have a Hue Motion Sensor paired directly with Smart Things, but it’s a bit out of range and the signal doesn’t always get back to the hub. Your Ethernet cable might be faulty. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. hi, just an update regarding the Hue Motion Sensor issues I was having; The status of the sensor last night was that the sensor wasn't being picked up by the Hue app, and even though it still appeared in the Apple Home app and was showing motion, temperature and ambient light info, I couldn't get these sensors to trigger other … So the sensor is actually not working. Hue Bridge Connectivity Issues Hue Iris If you are unable to connect to your hue bridge, there's a few things we need to confirm first. i will check tomorrow with a osram smart+ plug on 1m distance. Your Hue app’s cache needs to be cleared. The main reasons why your hue bridge won’t connect to the app or the internet may be because: You have a bad internet connection. 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